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Terms of Website Use

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING PRIVACYDEFENCE.CO.UK

WHAT’S IN THESE TERMS?

These Terms of Website Use (the “Terms”) tell you the rules for using our website https://privacydefence.co.uk (the “Website”) and our mobile app available for download (the “App”) (together, “the PPLSI Sites”).

Below are the areas of information covered within this Terms of Service:

  • Who we are and how to contact us

  • By using the PPLSI Sites you accept these terms

  • There are other terms that may apply to you

  • We may make changes to these terms

  • We may make changes to the PPLSI Sites

  • We may suspend or withdraw the PPLSI Sites

  • The PPLSI Sites is only for users in England

  • You must keep your account details safe

  • How you may use material on the PPLSI Sites

  • Do not rely on information on the Website

  • We are not responsible for websites we link to

  • User-generated content is not approved by us

  • When we are responsible for loss or damage suffered by you

  • Rules about uploading content to the PPLSI Sites

  • Rights you are giving us to use material you upload

  • We are not responsible for viruses and you must not introduce them

  • Rules about linking to the Website

  • Which country’s laws apply to any disputes?

  • Our trademarks are registered

WHO WE ARE AND HOW TO CONTACT US

https://privacydefence.co.uk is a website operated by PPLSI Limited (“PPLSI”/“We”). We also operate LegalDefence by PPLSI Limited in the mobile app stores for Android and Apple users.

We are registered in England and Wales under company number 11011302. Our main trading address is 4220 Nash Court, Oxford Business Park, Oxford, Oxfordshire OX4 2RU. Our VAT number is 294 2364 85.

We are a private limited company and we are a wholly owned subsidiary of Pre-Paid Legal Services, Inc., (trading as “LegalShield”), a company incorporated in Oklahoma, United States.

To contact us, please email help@privacydefence.co.uk or telephone our customer service line on 0330 124 4351.

BY USING THE PPLSI SITES YOU ACCEPT THESE TERMS.

The Website is designed primarily to provide general information about our products and services.

The App is designed to allow fee-paying members who have purchased one or more of PPLSI’s products (“PPSLI Members”) to make use of our products and services.

The PPLSI Sites may also offer general information about the law of England & Wales but they do not provide legal advice, and use of the PPLSI Sites does not create a lawyer-client relationship.

By using the PPLSI Sites, you confirm that you accept these terms of use and that you agree to comply with them. These Terms govern any use of the PPLSI Sites either as a guest or as a PPLSI Member.

You must be over the age of eighteen in order to use the PPSLI Sites.

If you do not agree to these terms, you must not use the PPLSI Sites.

We recommend that you print a copy of these terms for future reference.

THERE ARE OTHER TERMS THAT MAY APPLY TO YOU

These terms of use refer to the following additional terms, which also apply to your use of the PPLSI Sites:

WE MAY MAKE CHANGES TO THESE TERMS

We amend these terms from time to time. Every time you wish to use the PPLSI Sites, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on 07/01/2019.

WE MAY MAKE CHANGES TO THE PPLSI SITES

We may update and change the PPLSI Sites from time to time to reflect changes to our products, our users’ needs and our business priorities.

WE MAY SUSPEND OR WITHDRAW THE PPLSI SITES

We do not guarantee that the PPLSI Sites or any content on them, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of the PPLSI Sites for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access the PPLSI Sites through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

THE PPLSI SITES ARE ONLY FOR USERS IN THE UK/ENGLAND AND WALES

The PPLSI Sites are directed to people residing in the United Kingdom/England and Wales. We do not represent that content available on or through the PPLSI Sites is appropriate for use or available in other locations.

YOU MUST KEEP YOUR ACCOUNT DETAILS SAFE

Certain aspects of the PPLSI Sites require registration. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

You accept responsibility for all activities that occur under your username and/or password.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at help@privacydefence.co.uk.

HOW YOU MAY USE MATERIAL ON THE PPLSI SITES

We are the owner or the licensee of all intellectual property rights in the PPLSI Sites, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from the PPLSI Sites for your personal use and you may draw the attention of others to content posted on the PPLSI Sites.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on the PPLSI Sites must always be acknowledged.

You must not use any part of the content on the PPLSI Sites for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of the PPLSI Sites in breach of these terms of use, your right to use the PPLSI Sites will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

DO NOT RELY ON INFORMATION ON THIS SITE

The content on the PPLSI Sites is provided for information only. It is intended for private use. It is not intended to amount to advice on which you should rely. Although we make reasonable efforts to update the information on the PPLSI Sites, we make no representations, warranties or guarantees, whether express or implied, that the content on the PPLSI Sites is accurate, complete or up to date.

You must obtain professional advice before taking, or refraining from, any action on the basis of the content on the PPLSI Sites.

WE ARE NOT RESPONSIBLE FOR WEBSITES WE LINK TO

Where the PPLSI Sites contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU

Whether you are a consumer or a business user:

  • We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

  • Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our PrivacyDefence Member Terms of Service https://privacydefence.co.uk/terms-of-service and Experian’s Consumer Terms of Service https://www.experian.co.uk/consumer/terms.html

If you are a business user:

  • We exclude all implied conditions, warranties, representations or other terms that may apply to the PPLSI Sites or any content on it.

  • We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

    • use of, or inability to use, the PPLSI Sites; or

    • use of or reliance on any content displayed on the PPLSI Sites.

  • In particular, we will not be liable for:

    • loss of profits, sales, business, or revenue;

    • business interruption;

    • loss of anticipated savings;

    • loss of business opportunity, goodwill or reputation; or

    • any indirect or consequential loss or damage.

If you are a consumer user:

  • You agree not to use the PPLSI Sites for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

  • If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

HOW WE MAY USE YOUR PERSONAL INFORMATION

We will only use your personal information as set out in our privacydefence.co.uk/privacy-policy.

UPLOADING CONTENT TO THE PPLSI SITES

Whenever you make use of a feature that allows you to upload material to the PPLSI Sites, you must comply with the content standards set out in our Acceptable Use Policy https://privacydefence.co.uk/acceptable-use-policy

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to the PPLSI Sites will be considered non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us a limited licence to use, store and copy that content and to distribute and make it available to third parties in the ways described in our Privacy Policy https://privacydefence.co.uk/privacy-policy and our PrivacyDefence Member Terms of Service https://privacydefence.co.uk/terms-of-service The rights you license to us are described in Rights you are giving us to use material you upload https://privacydefence.co.uk/terms-of-website-use

You are solely responsible for securing and backing up your content.

RIGHTS YOU ARE GIVING US TO USE MATERIAL YOU UPLOAD

When you upload content to the PPLSI Sites, you grant us the right to transfer that content to Experian for the purposes of providing you with the services set out in our PrivacyDefence Member Terms of Service https://privacydefence.co.uk/terms-of-service

WE ARE NOT RESPONSIBLE FOR VIRUSES AND YOU MUST NOT INTRODUCE THEM

We do not guarantee that the PPLSI Sites will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access the PPLSI Sites. You should use your own virus protection software.

You must not misuse the PPLSI Sites by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to the PPLSI Sites, the server on which the PPLSI Sites are stored or any server, computer or database connected to the PPLSI Sites. You must not attack the PPLSI Sites via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the PPLSI Sites will cease immediately.

RULES ABOUT LINKING TO THE PPLSI SITES

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

The PPLSI Sites must not be framed on any other site, nor may you create a link to any part of the PPLSI Sites other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy https://privacydefence.co.uk/acceptable-use-policy

If you wish to link to or make any use of content on the PPLSI Sites other than that set out above, please contact help@privacydefence.co.uk

WHICH COUNTRY’S LAWS APPLY TO ANY DISPUTES?

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

OUR TRADE MARKS ARE REGISTERED

LegalDefence and PrivacyDefence are UK registered trade marks of PPLSI Limited. You are not permitted to use them without our approval, unless they are part of material you are using as permitted under How you may use material on the PPLSI Sites.

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